Returns or Exchanges:
Skin Care Products: You can return unopened factory sealed products for exchange or store credit with in 30 Days of purchase. If factory seals are tampered, we do not accept product for exchange or credit.
Gift Cards or Gift Certificates: Bearer of the Gift Card(s) or Gift Certificate(s) is entitled to receive services for remainder of the amount on Gift Card or certificate. Once a Gift Card or Certificate is lost or stolen we cannot re-issue another in replacement. If you have received Gift Card or Certificate as a gift it cannot be redeemed to get cash back.
Service or Service Packages: If you have purchased any service or service packages such as Buy 5 Get Get 1 FREE Facial or Laser Hair Removal packages or any other service or set of services in advance to use later and if for any reason has changed your mind, your balance can be converted into store credit anytime to use on any other service(s). Store credit can be provided on a Gift Card or Gift Certificate. Store credit never expires.
All of the above requests can be taken care in spa during work hours.